Privacy Policy

Our Commitment to Privacy

At Password Publishing House Pvt. Ltd. ("Password Publishing House", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our digital learning platforms, mobile applications, or interact with our educational products and services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information — we may collect information that identifies you, including:

  • Full name
  • Email address
  • Phone number
  • School or institution name
  • City, State, and Postal Code
  • Account login credentials
  • Information submitted through enquiry forms, registrations, or customer support

Technical & Usage Information — when you visit our website or use our digital platforms, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • App version
  • Website and application usage data
  • Log files and diagnostic information

Educational Information — for users of our educational platforms such as DSR, LMS, TeachUs, Test Generator, and other Password Publishing House digital services, we may collect:

  • Course or subject enrolment
  • Learning progress
  • Assessment scores
  • Attendance records
  • Time spent on learning activities
  • Performance analytics

2. How We Use Your Information

We use your information to:

  • Provide and manage our educational products and services
  • Create and maintain user accounts
  • Deliver digital learning resources
  • Process registrations and customer enquiries
  • Improve our website, applications, and user experience
  • Monitor platform performance and security
  • Send important account, service, or technical notifications
  • Share information about new publications, educational programmes, workshops, and updates (where permitted by law)
  • Comply with applicable legal and regulatory obligations

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve website performance, remember your preferences, analyse website traffic, and enhance your browsing experience. You may disable cookies through your browser settings; however, some features of the website may not function as intended.

4. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information. Your information may be shared only when necessary:

  • With trusted service providers who help operate our website and digital platforms
  • With schools or educational institutions for the delivery of educational services
  • When required by applicable law, court order, or government authority
  • To protect the rights, property, safety, or security of Password Publishing House, our users, employees, or the public

All authorised third parties are required to maintain appropriate security and confidentiality standards.

5. Data Security

We implement appropriate technical, administrative, and organisational measures to safeguard your personal information against unauthorised access, misuse, alteration, disclosure, or loss. While we take reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

6. Children's Privacy

Many of our products and services are designed for students and educational institutions. Where personal information relating to children is collected, it is done through schools, parents, guardians, or other authorised educational institutions solely for educational purposes. We encourage parents, guardians, and schools to supervise children's use of our digital platforms.

7. Third-Party Websites

Our website may contain links to external websites for your convenience. These websites operate independently and have their own privacy policies. Password Publishing House Pvt. Ltd. is not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information where applicable
  • Withdraw consent for marketing communications
  • Request information regarding how your data is processed

To exercise any of these rights, please contact us using the details provided below.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The latest version will always be available on this page, together with the revised Effective Date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Password Publishing House Pvt. Ltd.
Email: info@passwordpublishing.com
Website: https://passwordbooks.in